Since November 2023, I've led the Malware Course Development Team at JACOBS: DC3 CTA, overseeing roles including Graphic Designer, Technical Evaluator, Instructional Designer, and Subject Matter Experts (SMEs). Before this, I was a Senior Instructional Designer at UBER-GLOBAL L&D, US&C, from September to December 2023. I utilized Synthesia to create bespoke sales training videos, significantly enhancing the instructional content's effectiveness and appeal.
Earlier in 2023, I served as a Senior Instructional Designer at ALLY BANK, collaborating with peers, leaders, and business partners to translate business requirements into learning requirements and project scopes. I used VYOND to create 2D scenario animations, introduced gamification elements, and built a custom SharePoint website to promote new Bank Fraud training.
From May to December 2022, I worked as a Project Program Manager at AMAZON AWS/WWPS.
I developed original designs and visual styles to enhance course material using adult learning principles and graphics software. Concurrently, I was an Associate Manager of field Learning at GAP INC., assisting in creating instructional material for field-driven performance shortfalls and client training needs. I also developed WBT/VLT for GAP store employees across all GAP Inc. brands.
In early 2021, I was a Senior Instructional Designer at the American Red Cross, developing courses and instructional materials for technical and non-technical personnel, ensuring content was engaging and understandable.
Before that, from December 2020 to March 2021, I served as the Cyber Security Training Manager at the Department of HHS, working with SMEs to analyze learning requirements, design solutions, develop content, and implement and evaluate training solutions, including creating the new HHS CYBERCare Awareness Logo.
Throughout my career, I've focused on leveraging my expertise to enhance learning experiences through innovative design and technology, demonstrating a strong commitment to developing effective and engaging instructional materials.