Senior Instructional Designer
Boston Scientific - Maple Grove, MN
September 2024 – Present
As a Senior Instructional Designer at Boston Scientific, I lead the design and development of comprehensive training materials for structural heart valve products. I collaborate with cross-functional teams, including Subject Matter Experts (SMEs), to create engaging eLearning modules, instructor-led training, and job aids that meet regulatory standards and enhance learner engagement.
Since November 2023, I have also led the Malware Course Development Team at JACOBS: DC3 CTA, directing a diverse group of professionals, including Graphic Designers, Technical Evaluators, Instructional Designers, and SMEs. My role involves ensuring the instructional content is both technically accurate and pedagogically sound.
Previously, I served as a Senior Instructional Designer at UBER-GLOBAL L&D, US&C, where I employed Synthesia to craft custom sales training videos, significantly boosting the instructional content's impact and appeal. In 2023, as a Senior Instructional Designer at ALLY BANK, I collaborated with colleagues, leaders, and business partners to transform business needs into clear learning objectives and detailed project scopes. I utilized VYOND to create engaging 2D scenario animations, integrated gamification techniques, and developed a bespoke SharePoint site to support new Bank Fraud training initiatives.
My earlier role as a Project Program Manager at AMAZON AWS/WWPS in 2022 involved designing distinctive visual styles and layouts for educational content, guided by adult learning principles and advanced graphics software. Concurrently, I served as an Associate Manager of Field Learning at GAP INC., where I developed training materials to address performance deficits and client training needs, including Web-Based Training (WBT) and Virtual Live Training (VLT) for employees across all GAP Inc. brands.
In early 2021, as a Senior Instructional Designer at the American Red Cross, I developed courses and materials for both technical and non-technical staff, ensuring that the content was both engaging and accessible. Prior to this, from December 2020 to March 2021, I functioned as the Cyber Security Training Manager at the Department of HHS, where I collaborated with SMEs to analyze learning needs, develop educational strategies, and oversee the implementation and evaluation of training solutions, including the creation of the HHS CYBERCare Awareness Logo.
Throughout my career, I have consistently leveraged cutting-edge design and technology to enhance learning experiences, demonstrating a strong commitment to creating effective and captivating instructional materials. My extensive experience across various prestigious organizations highlights my ability to adapt and thrive in diverse environments, consistently achieving significant improvements in learner engagement and performance.