Learning Strategy & Instructional Design
Performance analysis, learning architecture, objectives, content structure, storyboards, and design plans aligned to organizational goals.
Remote consulting • Frederick, Maryland
Instructional design services for learning that performs.
I help organizations turn complex information and performance needs into clear, accessible learning experiences. Services include learning strategy, custom eLearning development, simulations, multimedia, performance support, and thoughtfully integrated AI.
Core services
Support from strategy through delivery.
Engagements can cover a complete learning solution or a focused phase of an existing initiative.
Custom eLearning Development
Responsive, interactive courses and microlearning developed for modern learners and prepared for LMS delivery, including SCORM-aligned publishing.
Simulations & Scenario-Based Learning
Realistic decisions, branching scenarios, technical practice, and game-based experiences that let learners apply skills in context.
AI-Enhanced Learning Solutions
Human-reviewed AI workflows, intelligent content support, conversational learning concepts, and responsible production acceleration.
Multimedia & Learning Media
Instructional video, animation, visual storytelling, presentations, audio, and interactive media that clarify complex information.
Assessment & Performance Support
Knowledge checks, authentic assessments, job aids, facilitator materials, reference tools, and evaluation plans that support transfer to the job.
Practical deliverables
What an engagement can produce.
Deliverables are selected to fit the audience, technology, timeline, and performance requirement—not a predetermined format.
- Needs and performance analyses
- Learning strategies and curricula
- Design documents and storyboards
- Interactive eLearning and microlearning
- Branching scenarios and simulations
- Facilitator and participant guides
- Job aids and performance-support tools
- Instructional video and animation
- Assessments and evaluation instruments
- LMS-ready course packages
A clear working process
Collaborative, structured, and reviewable.
- 01
Discover
Clarify the audience, performance gap, business context, constraints, stakeholders, and definition of success.
- 02
Architect
Define the learning approach, objectives, experience, content flow, technology, accessibility requirements, and review plan.
- 03
Develop
Create and iterate the learning assets with subject-matter experts and stakeholders through visible review points.
- 04
Validate
Test content, functionality, usability, accessibility, and deployment readiness; then refine based on evidence.
Relevant experience
Enterprise learning across complex environments.
Experience includes corporate, government, healthcare, financial services, technology, cybersecurity, and nonprofit learning initiatives.
Simulation
Risk Meter Simulation
A branching diagnostic that combines decisions, scoring, feedback, and mitigation guidance. Explore the Risk Meter SimulationScenario-based eLearning
TSA Airport Security
An interactive course that prepares learners to apply procedures in a realistic context. Explore the TSA learning experienceCareer record
Senior-Level Experience
Instructional design and learning leadership for organizations including Amazon, Uber, Johns Hopkins APL, Amgen, and Boston Scientific. Review Jennifer Thompson’s resumeFrequently asked questions
Planning an instructional design engagement.
Do you provide remote instructional design services?+
Yes. I am based in Frederick, Maryland, and support remote teams and organizations across the United States.
Can you develop an entire course or support one phase?+
Both. I can lead a learning solution from discovery through delivery or provide focused support for analysis, storyboarding, development, multimedia, assessment, or quality review.
Which development tools do you use?+
Tools are selected for the project and may include Articulate Storyline and Rise, Adobe Creative Cloud, Camtasia, Vyond, Synthesia, Figma, HTML/CSS/JavaScript, and LMS publishing workflows.
How do you use AI in learning design?+
I use AI selectively to support analysis, ideation, prototyping, media production, content workflows, and learner-support concepts. Decisions and deliverables remain subject to human judgment, review, and quality controls.
How do we begin?+
Share the audience, business need, desired timeline, available source material, and any delivery constraints. I can then help define the appropriate scope and next step.
Start with the performance need
Let’s discuss the learning challenge.
Tell me what your audience needs to do, what is getting in the way, and what success should look like. I am available for selected consulting projects and remote Senior Instructional Designer, Learning Experience Designer, and AI Learning Architect opportunities.
Helpful details
- Your audience and performance need
- The type of support you are considering
- Your desired timeline
- Any delivery or technology constraints